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Privacy Policy

This privacy policy discloses the privacy practices for https://mailcops.net (referred to herein as the “Site”). This policy outlines MailCops' policies on the collection, use, and disclosure of information in connection with Your (referred to herein as "Client") use of the Site and any related email validation services (referred to herein our as the “Services”). When the Client uses or accesses the Site or the Services, they agree to the terms and conditions of this Privacy Policy.

COMPLIANCE WITH EU-U.S. PRIVACY SHIELD & SWISS-U.S. PRIVACY SHIELD

MailCops complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as established by the U.S. Department of Commerce pertaining to the collection, use, and preservation of personal data transferred from the European Union and the United Kingdom, and/or Switzerland to the United States, respectively. 

MailCops has certified to the U.S. Department of Commerce we adhere to the Privacy Shield Principles with respect to personal data and information. In the event of a conflict between the terms outlined in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, we invite you to visit https://www.privacyshield.gov/. Additionally, certified entities can be found at: https://www.privacyshield.gov/list.

How We Collect Information and Data
Personal Data and Information Collected

When the Client generates an account on the Site, MailCops may require personal information, such as name,  credit card information, address, email address, and other information (herein referred to as “Personal Information”)

Personal Information such as Client names and email addresses are used to create a new user account for the Site and Services, as well as for invoicing and email newsletters. Client credit card information is stored to be used by third parties, such as Stripe or PayPal to process Client payment(s) for Services.

Mailcops commits to subject all Personal Information received from the EU or Switzerland in reliance on the Privacy Shield Principles. If the Client registers an account and/or provide information to MailCops, they consent to their Personal Information being collected, stored, and used by MailCops (in accordance with the Terms and Conditions of Use and this Privacy Policy)

Information uploaded to the Site or otherwise shared with MailCops in connection with the Services, including but not limited to  TXT or CSV files, may be saved for a period of up to thirty (30) days. All saved information is stored with an encrypted password. When a Client remits payment for Services, MailCops may collect and store Personal Information, as well as any other information provided to us. Personal Information may be shared with third parties to process Client payments. Credit card numbers are always encrypted using the latest innovative technology.

How We Use Your Personal Information

When necessary and/or appropriate under applicable law, MailCops may use your Personal Information to comply with legal process; to enforce our terms and conditions; to respond to requests from public and government authorities; to protect our privacy, rights, safety, and/or that of our affiliates; to protect our operations.

Outside of the conditions outlined in this Privacy Policy, MailCops will keep Client Personal Information private. We do not rent or sell Personal Information to anyone. In the event of onward transfers to third parties, MailCops will remain liable for any and all violations of the Privacy Shield Principles and this Privacy Policy. MailCops may use your Personal Information to:

  • Respond to Client inquiries 

  • Fulfill Client requests for Services

  • Send information to the Client, including changes to our Services and Policies

  • Complete and fulfill Client purchases

  • Share marketing communications with the Client

  • Personalize Client experience on the Site or Services

  • Conduct audits, data analysis, fraud monitoring, and fraud prevention

  • Develop new products and services

  • Enhance, modify, or improve our products or services

Traffic Data Collected

MailCops may store data that the Client computer provides to us in conjunction with the Clients' use of the Site and/or Services. This may include any/all of the following:

  • Domain servers 

  • IP address 

  • Type of device or computer accessing the Site

  • Types of web browsers utilized to access the Site (herein referred to as “Traffic Data”). 

Traffic Data is anonymous information that does not specifically identify the Client but is essential for marketing purposes, and/or for improving Client experience on the Site. MailCops may also store usage data, such as the time and date the Site and Services are accessed, as well as what files or information were downloaded. 

Data Retention

MailCops will retain Client Personal Information for as long as needed to provide the Services, unless a longer retention period is required or permitted by law.

Our Cookies Policy

As the Client visits the Site or interacts with the Services, MailCops may transmit one or more “cookies” to the Client computer. Cookies are alphanumeric identifiers stored on your computer through your web browser.

Most websites use cookies to personalize the Client web experience. Cookies engage with Site features to enhance functionality and performance, to include analyzing usage for Site optimization, remembering preferences, and producing customized content. Additionally, MailCops may link the data it stores in cookies to any Personal Information the Client submits through the Site or Services.

Our Security Policies

We take stringent precautions to protect Client information. MailCops maintains our Site and Services and all associated data with administrative, technical, and physical safeguards to protect against unauthorized access, loss, misuse, destruction, improper disclosure, and modification.

Wherever MailCops collects sensitive information, such as credit card data, all data is encrypted and transmitted to us in a secure way. We use encryption to protect important personal data transmitted online. Additionally, we also protect Client information offline. With this being said, storage system or data transmission can be guaranteed 100% secure. In the unlikely event of a security breach into our Site or Services that may impact Client Personal Information, MailCops will attempt to notify the Client as soon as possible.

International Data Transfer

MailCops Site and Services are controlled and operated by the United States from the country of United States. They are not intended to subject us to the laws or jurisdiction of any state, country, or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have Sites or in which we work with service providers. By using the Site and Services, the Client consents to the transfer of such data to countries outside of their country of residence, including the United States. Be aware these counties may have different data protection rules than those of the Client home country.


How to Opt-Out of Future Contact

Unless the Client requests us not to, MailCops may contact the Client via email to tell them about new services, specials, or changes to this Privacy Policy. The Client may opt-out of receiving promotional email by sending a written request for removal via our Contact form. MailCops will comply with Client request within a reasonable and practicable timeframe. Please note that if the Client does opt-out of receiving promotional emails from us, MailCops may still send them messages for administrative or other purposes directly relating to their use of the Services. The Client cannot opt-out of receiving these Service related messages.

By contacting us via our website, the Client can:

  • See view and track their stored data, to include any/all Personal Information stored by MailCops

  • Request access to their Personal Information

  • Change/correct any stored data

  • Request any of their data be deleted

  • Express any concerns the client may have about the use of their data

In the event the Client requests to delete their account, MailCops may need to retain specific Personal Information for recordkeeping purposes, and/or to complete any pending transactions initiated prior to requesting account changes or deletion. We may also retain residual information that will remain within our databases and other records. We may retain Personal Information for as long as needed to provide the Site and Services, or to comply with our legal obligations, prevent abuse, resolve disputes, and enforce our user agreement. The Client may contact MailCops with any inquiries or complaints, including those related to our Terms, Privacy Policy, or other policy related material by clicking on the "Contact Us" link on the bottom of the Site.

Our Dispute Resolution Policy

In compliance with the Privacy Shield Principles, MailCops commits to respond to and mitigate concerns about Client privacy, as well as our collection or use of Client Personal Information. Individuals with complaints or concerns regarding our Privacy Policy, or our compliance with the Privacy Shield Principles should contact MailCops first by clicking on the "Contact Us" link on the bottom of the Site.

MailCops has agreed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU Privacy Shield, operated by the Council of Better Business Bureaus, an alternative dispute resolution provider located in the United States, to address complaints and provide appropriate recourse free of charge to the individual. If you do not receive a timely response of your complaint from MailCops, or if we fail to  your complaint, please contact or visit http://www.bbb.org/EU-privacy- shield/for-eu- consumers for more information and/or to file a complaint. 

Conflict Arbitration

MailCops is subject to the enforcement and investigatory powers of the Federal Trade Commission (“FTC”), or any other U.S. authorized statutory body. Furthermore, the FTC has jurisdiction over MailCops’ compliance with the Privacy Shield. In the event of dispute, arbitration will take place in the United States. In person participation will not be required. Regardless of the outcome of arbitration, each party shall bear its own attorneys’ fees.

The arbitrator(s) has the authority to impose individual-specific, non-monetary equitable relief necessary to remedy any violation of the Privacy Shield Principles only with respect to the individual. Section C of Annex I to the Privacy Shield Principles contains more details regarding initiating arbitration proceedings and can be reviewed at https://www.privacyshield.gov/article?id=ANNEX-I- introduction.

Future Updates and Changes to MailCops Privacy Policy

MailCops reserves the right to change this Privacy Policy. The date presented next to the “Last Updated” legend above corresponds with the date the Privacy Policy was last revised.

MailCops reserves the right, at any time, and without notice, to add to, change, update, or modify this Privacy Policy. Any changes to the Privacy Policy will become effective immediately upon posting the revised Privacy Policy. Your use of the Site and Services following any changes means the Client accepts the revised Privacy Policy.


Last Updated:March 3,2019